We’re Here to Help

We want you (and your little one) to love every piece you get from us. If something isn’t quite right, we’re happy to assist with an exchange.

Please note: We do not offer refunds, but you can return items within 7 days of receiving your order for an exchange under the following conditions:

 

Reasons We Accept Exchanges:

Received the Wrong Item
Oops! If we sent the wrong item, we’ll make it right and send the correct one your way — no worries.

Found a Defect
Each piece is made with love, and minor variations are part of the process. But if you notice something that seems off, send us a photo and we’ll take a look. If approved, we’ll arrange an exchange.

Size Didn’t Fit?
If the size isn’t quite right, we’ll do our best to exchange it — subject to availability.

 

Important Notes:

- Items must be unworn, unwashed, and in original condition
- All tags must be attached
- Exchange requests must be made within 3 working days of receiving your order

 

How to Start a Return:

1. Tap the WhatsApp Contact Button at the bottom of the page

2. Fill out our Return & Exchange Form  will be sent to you via WhatsApp

3. Include your order number and reason for exchange

4. Items must be returned in their original sealed packaging, or in other safe packaging to keep them protected.

5. We’ll guide you through the next steps — easy peasy!

 

NOTE:

Return shipping costs are the responsibility of the customer unless the item sent was incorrect or faulty.

We’re all about keeping things simple and sweet — just like our clothes.
If you have any questions, feel free to reach out. We’re happy to help!